Latest UK ISP Reviews
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Andrews & Arnold (AAISP) (TimBray) | Broadband Fixed Line | By: TimBray | 
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Gigaclear (Ballarcek Heart) | Broadband Fixed Line | By: Ballarcek Heart |
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Gigaclear (bryer) | Broadband Fixed Line | By: bryer |
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Latest UK ISP and Telecoms News
8th Jul 2025 (0 Comments)
Irish network operator Eir is taking BT (Openreach) to the High Court in London over a claim for damages worth £67m, which relates to a long-running dispute over the UK broadband giant’s Northern Ireland Public Sector Shared Network (NIPSSN) contract to provide connectivity services; the same one that attracted a £6.3m fine from Ofcom in 2020.
8th Jul 2025 (3 Comments)
The UK telecoms and media regulator, Ofcom, has today confirmed that they will make it quicker for consumers to access Alternative Dispute Resolution (ADR) providers, which are third-party ombudsman schemes that help people to resolve complaints with their phone, broadband and mobile providers.
8th Jul 2025 (5 Comments)
The Institute of Customer Service (ICS) has today published their second biannual UK Customer Satisfaction Index for 2025 (July), which reveals that only one mobile and broadband (telecoms) provider made it into their table of the country’s top 50 organisations – Tesco Mobile (9th). But both Virgin Media and Utility Warehouse saw a big improvement.
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8th Jul 2025 (1 Comment)
The UK Internet Service Providers Association (ISPA), which is a trade body representing ISPs and related comms providers, has today published the results of a new nationally representative poll. This found that 72% of people believe it’s important for broadband providers to keep upgrading networks and 62% were willing to accept short-term traffic disruption for long-term improvements.
8th Jul 2025 (3 Comments)
8th Jul 2025 (2 Comments)
The UK government yesterday revealed the time and date for its next major nationwide test of the Emergency Alerts service by mobile network operators, which will take place at “around” 3pm on 7th September 2025. This is normally only intended to be used if there’s a “danger to life nearby” (e.g. severe flooding, fires and extreme weather).
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8th Jul 2025 (17 Comments)
Broadband ISP Virgin Media UK has blamed a “system error” for leaving one of its new customers without a working internet connection for nearly five months, which resulted in repeated failures to complete the installation via missed engineer appointments. But to make matters worse, the provider initially only offered £30+ worth of compensation for the trouble.
7th Jul 2025 (4 Comments)
The Comms Council UK, which represents much of the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today released their shortlist of finalists for the organisation’s 17th annual 2025 industry awards event.
7th Jul 2025 (2 Comments)
The Falmouth and Helston Police (FHP) in Cornwall yesterday had to deal with another contender for the Darwin Awards after they warned that several teenagers had been spotted scaling to the top of a mobile network mast at Breageside, Porthleven – nearly becoming an example of natural selection at work.
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7th Jul 2025 (4 Comments)
Alternative broadband ISP Brsk (Netomnia) has been fined £14,000 by Ofcom over its roll-out of hundreds of new 9 metre high telecoms poles in the city of Birmingham, which were installed to support the roll-out of a new full fibre (FTTP) network. But they were today found to have breached two conditions under the Electronic Communications Code (ECC).
7th Jul 2025 (8 Comments)
Customers of mobile network operator O2 (Virgin Media) might like to know that they’ve today launched a “first-of-its-kind phone case“, which has been designed to “visually indicate the sun’s harmful UV rays and remind holidaymakers to stay safe“. The case reflects a collaborated with Researcher and Creative Technologist, Marc Teyssier.
7th Jul 2025 (0 Comments)
The One Touch Switching Company, which is the industry-led organisation responsible for helping to implement Ofcom’s solution (One Touch Switching) for easier UK consumer switching between broadband providers, has begun the ISP onboarding process for its complementary business switching solution.
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7th Jul 2025 (25 Comments)
Mobile network provider giffgaff, which is owned by Telefónica and uses O2’s associated virtual operator (MVNO) platform, has recently started connecting the first customers to their new trial of a 500Mbps home broadband product – using nexfibre and Virgin Media’s 10Gbps capable full fibre (FTTP / XGS-PON) networks.
6th Jul 2025 (31 Comments)
Today we’d like to pose a simple question, is the following direct mail envelope from a broadband ISP an appropriate way of advertising the service? The boundary between ethics and advertising is often a difficult tightrope to traverse, with many pros and cons to consider. But we are increasingly seeing the competitive market produce promotions that dip deeper into a grey zone.
5th Jul 2025 (15 Comments)
The current owners of internet provider Yayzi Broadband appear to be in the process of establishing a new provider called nufibre, which is due to launch in about a month and will be offering FTTP broadband packages via a selection of network operators (the website shows logos for Openreach, Trooli, Freedom Fibre, MS3, CityFibre and others).
4th Jul 2025 (8 Comments)
Broadband ISP and mobile operator Vodafone UK has today revealed that they’ll have fully transitioned their car fleet to zero emissions Electric Vehicles (EV / BEVs) by 2026, which is a full year ahead of schedule. This forms part of the group’s commitment to achieving Net Zero across its operations by 2030 (i.e. removing as many emissions as they produce).
4th Jul 2025 (6 Comments)
Internet retail giant Amazon has confirmed that its modestly popular ad-supported Freevee service, which has been running for around 5 years and is described on app stores (Android/iOS) as being a “premium free streaming service“, is set to be completely shut down in August 2025.
Latest ISP Reviews
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Andrews & Arnold (AAISP) (TimBray) | Broadband Fixed Line | By: TimBray |
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Gigaclear (Ballarcek Heart) | Broadband Fixed Line | By: Ballarcek Heart |
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Gigaclear (bryer) | Broadband Fixed Line | By: bryer |
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