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Articles for Category Tag - Plusnet

BT Hints at YouView IPTV Service for PlusNet Broadband Users

21st November, 2013 (1 Comment)

BT Group’s CEO, Gavin Patterson, has hinted that its YouView (IPTV) based broadband TV service could soon find its way into the hands of PlusNet’s customers.

UK ISP PlusNet Cuts Unlimited Broadband and Calls Price to GBP2.75

13th November, 2013 (3 Comments)

PlusNet has cut the cost of its ‘up to’ 16Mbps unlimited standard broadband and free weekend calls package to just £2.75 a month for the first 12 months of service (£9.99 thereafter) and their Unlimited Fibre Broadband (up to 76Mbps) has also dropped to £12.75 for the first 4 months (£19.99 thereafter).

ISP PlusNet UK Confirms BT Sport TV Launch for Broadband Users

25th October, 2013 (0 Comments)

PlusNet has confirmed that their residential broadband subscribers will gain access to the BTSport TV service from 5th November 2013. But you’ll need the Sky Digital TV (Satellite) platform in order to view it.

UPDATE BT Explain Unusual Broadband Speed Estimates on UK FTTC Lines

21st October, 2013 (52 Comments)

An interesting question popped up during BTWholesale’s last Customer Service Forum, which occurred after an ISP raised concerns that BT’s estimate for speeds on its ‘up to’ 80Mbps capable Fibre-to-the-Cabinet (FTTC) broadband lines were changing after a period of time. This made it difficult for them to determine whether particular users had a speed fault.

UPDATE UK ISP PlusNet Offers Cut Price BT Sport TV with Broadband

10th October, 2013 (1 Comment)

Customers of PlusNet’s broadband service should soon gain access to the BTSport TV service but it’s not being offered for free and oddly it only appears to be available over the Sky Digital TV (satellite) platform.

ISP PlusNet Reports Huge Increase in UK Online Video Gaming Traffic

30th September, 2013 (2 Comments)

Internet access provider PlusNet has revealed some interesting statistics about broadband bandwidth usage and online video gaming on its network. Apparently traffic for online gaming has risen by 50% in the last 12 months and that’s after a slight decrease was recorded between 2011 and 2012.

ISP Plusnet Named Overall Winner in UK Customer Satisfaction Awards 2013

24th September, 2013 (4 Comments)

Internet provider PlusNet has been named the overall winner for Broadband Choices annual Customer Satisfaction Awards 2013, which claims to have quizzed over 2,500 subscribers of the main ISPs in the United Kingdom to help reach its conclusion. But there were other winners too.

UPD PlusNet UK Win Fifth Which? Recommended Broadband Provider Award

19th September, 2013 (10 Comments)

Consumer magazine Which? has granted Recommended Provider status for the fifth consecutive time to PlusNet’s Home Broadband service in their latest biannual survey of ISP reliability, value, performance and general customer satisfaction. Apparently this time around they were the only ISP to achieve the gong.

UK ISP PlusNet Business Offers 6 Months Half Price Broadband

16th September, 2013 (0 Comments)

Internet provider PlusNet Business has today launched a new promotion that offers six months of half price broadband for those who sign up to a 24 month contract, which will apply to both their standard (ADSL2+) and fibre (superfast FTTC) based packages.

Zen Internet and PlusNet Top PC Pro 2013 Best UK Broadband ISP Awards

12th September, 2013 (0 Comments)

Computing magazine PC Pro has revealed the winners of its annual PCPro Excellence Awards 2013, which once again saw Zen Internet named as the Best Broadband Supplier and PlusNet coming in as “Highly Commended“.

UK ISP PlusNet Offers Unlimited Broadband and Calls from GBP2.99

4th September, 2013 (7 Comments)

Internet provider PlusNet has cut the cost of its up to 76Mbps unlimited superfast fibre (FTTC) and up to 16Mbps unlimited standard broadband packages to £12.99 and £2.99 a month respectively, which will apply for the first 9 months of service (returning to £19.99 and £9.99 thereafter).

Which UK Broadband ISP and Mobile Operator Gives Top Twitter Support

10th August, 2013 (2 Comments)

An interesting new study from social media analyst WaveMetrix has taken a look at the United Kingdom’s biggest broadband ISPs to discover which gives the best support via Twitter. The study found that good support is about more than being the fastest to reply. Just ask Virgin Media, which wasn’t the fastest like Sky Broadband but still did well.

ISP PlusNet UK Confirms Phone and Broadband Price Hikes

1st August, 2013 (9 Comments)

Internet and phone provider PlusNet has today joined TalkTalk by announcing a series of phone and broadband price hikes that will be introduced from 1st October 2013.

UK ISP PlusNets Growth and Security Needs to Create 250 Jobs in Leeds

23rd July, 2013 (3 Comments)

Sheffield-based Internet and phone provider PlusNet has announced that it will open a new office in Leeds (England) during October 2013 that should, over the next three years, result in the creation of at least 250 new jobs (making for a total of 1100 employees by 2016).

Ofcom Calls on UK ISPs to Improve their Broadband Speed Info and Support

23rd July, 2013 (0 Comments)

Ofcom has published the outcome from their latest mystery shopping study into fixed line ISP compliance with the regulators rules concerning how broadband speeds should be sold and communicated to consumers. Suffice to say that some providers (TalkTalk and O2) have fallen short of expectations but overall the market has improved.

Tesco Beat Zen Internet and PlusNet to Scoop Best 2013 Telecoms Award

21st June, 2013 (9 Comments)

The winners of the annual Which? Awards 2013 event were announced this week and saw the gong for Best Telecom Services Provider going to Tesco Mobile, which managed to beat the other finalists including O2, Zen Internet and PlusNet.

UK ISP PlusNet Cuts Contract Term on 12 Months Half Price Broadband

13th June, 2013 (3 Comments)

Internet access and phone provider PlusNet appears to have quietly tweaked its recently introduced 12 months half price broadband promotion (offer details) to adopt a 12 month contract term instead of the previous 18 month one.