Home » UK ISP News Archive » Article Tag: Virgin Media (1966 Posts)

Articles for Category Tag - Virgin Media

Big UK ISPs Should Make Critical Support Contacts Easier to Find

13th May, 2013 (8 Comments)

At some point nearly all of us, for good or ill, will need to contact our broadband ISP or phone provider but how hard is it to find the correct details and what sort of support services are on offer? ISPreview.co.uk took a long look at ten of the UK’s best known providers to see how they compared.

UPDATE3 Virgin Media UK Unveil Next Gen SuperHub WiFi Broadband Router

9th May, 2013 (25 Comments)

Cable ISP Virgin Media (Liberty Global), perhaps in an attempt to steal some of the thunder from BT’s recent FREE Sport and Hub 4 announcements (here and here), has today unveiled a next generation Super Hub (V2) wireless router of its own for their broadband customers.

UK Superfast Broadband Take-Up Expected to Skyrocket by 2020

7th May, 2013 (20 Comments)

A leaked TalkTalk commissioned report from German analyst Wik Consult has predicted that take-up of superfast broadband (FTTC / P) services on BT’s (Openreach) platform will reach a “maximum” of 65% of addressable customers by 2019 and Virgin Media will hit 100% in 2017. But are BT’s prices anti-competitive?

Virgin Media UK Says SmartCall WiFi Service Has Not Been Forgotten

26th April, 2013 (1 Comment)

The long awaited SmartCall service from cable ISP Virgin Media UK, which allows Smartphone users with a Virgin Phone Line to use the unlimited calls from their talk plan on their mobile (so long as you have a wireless internet connection), should finally surface “later this year“.

Virgin Media UK Grows to Reach 4.49 Million Cable Broadband Users

24th April, 2013 (2 Comments)

Cable ISP Virgin Media UK, which is currently in the process of being sold to Liberty Global (LGi) for an enterprise value of approximately £15bn, has reported its latest Q1-2013 financial results which saw their total broadband subscriber base grow by +25,500 in the quarter (down from +51.6k in Q4-2012) to total 4,490,500.

Virgin Media Business Help 2000 London UK Schools Get WiFi and VoIP

22nd April, 2013 (2 Comments)

Cable operator Virgin Media Business has confirmed that 2,000 schools across London (England) can now benefit from wireless internet (WiFi) and VoIP connectivity via their new Public Services Network (PSN) that has been built alongside the London Grid for Learning (LGfL).

ISP Virgin Media UK Launches New Broadband Traffic Management Policy

16th April, 2013 (8 Comments)

Cable operator Virgin Media (Liberty Global) has today introduced a “more flexible and responsive” Traffic Management policy for customers on its 30Mbps and faster “unlimited” superfast broadband packages, which will cut the ISPs download speed throttling to just 30% for some and rising to at most 40% but for a shorter period.

EU Clears GBP15bn Liberty Global Takeover of UK Cable ISP Virgin Media

15th April, 2013 (8 Comments)

As widely expected the European Commission (EC) has today granted approval for international cable operator Liberty Global (LGi) to continue with its £15bn acquisition ($23.3 billion – enterprise value) of UK cable provider Virgin Media.

Virgin Media UK Advert BANNED for Confusing Broadband Bundle Prices

10th April, 2013 (3 Comments)

The Advertising Standards Authority (ASA) has once again banned a press advert for Virgin Media’s bundles after BT complained that one of their promotions misleadingly implied that tv, broadband and calls could all be had for £3.50 a month when in fact they couldn’t.

Virgin Media UK Suffer Major Outage in West London After Criminal Theft

9th April, 2013 (4 Comments)

Cable operator Virgin Media has confirmed that a “major outage“, which left a large area of West London (England) without broadband and TV services for around 24 hours from Sunday night, was caused by an attempted theft at one of its key network hubs.

O2 UK Bring FREE WiFi to London Underground Stations via Virgin Media

8th April, 2013 (1 Comment)

Mobile operator O2 UK (Telefonica) has signed a new wholesale agreement with Virgin Media that will allow its WiFi customers access to a free wireless internet service at 120 London Underground train stations from June 2013.

ASA UK Bans Unlimited Claim in Virgin Media Broadband Ad After Sky Moan

27th March, 2013 (5 Comments)

The UK Advertising Standards Authority (ASA) has, following two complaints by rival Sky Broadband (BSkyB), told cable operator Virgin Media not to “misleadingly” claim that their service was “unlimited” and with “no caps” if they also imposed restrictions (e.g. Traffic Management) that were “more than moderate“.

UPD Virgin Media and BT UK Begin Censorship of 3 Internet Piracy Websites

22nd March, 2013 (2 Comments)

BT, Virgin Media and other ISPs have officially started blocking their broadband customers from being able to access three websites – Fenopy, H33t and Kickass Torrents – that were last month found by London’s High Court to be facilitating internet piracy (copyright infringement).

Virgin Media Tells UK Government to Put City Broadband Cash Toward Skills

19th March, 2013 (3 Comments)

The CEO of cable operator Virgin Media, Neil Berkett, has written an open letter to the Chancellor of the UK government, George Osborne. The letter calls on Osborne to ensure that a minimum of 50% of the £150m destined for improving broadband connectivity in cities is instead used to boost business training and digital capability.

UPD Outgoing Virgin Media CEO Gets GBP58m Payday via Liberty Global Sale

11th March, 2013 (5 Comments)

A regulatory filing has revealed that the boss of UK cable operator Virgin Media, Neil Berkett, will leave the business with the equivalent of £58 million ($86.8m) in his pocket after Liberty Global completes its £15bn acquisition (here) of the group.

Virgin Media UK and Internap Problem Cuts Access to Some Websites

8th March, 2013 (2 Comments)

Some of Virgin Media’s cable broadband customers have been left unable to access a number of popular websites (e.g. Stack Overflow) for approximately two weeks due to the ISPs apparent lack of a Service Level Agreement (SLA) with “the network where we think the issue is” (i.e. Internap).

UPD2 Virgin Mobile UK Cap 3G Contract and PAYG Data Speeds at 2Mbps

5th March, 2013 (5 Comments)

Angry Virgin Mobile customers with a pay-as-you-go or contract deal have been told that their 3G internet data download speeds are being restricted to a maximum of just 2Mbps (Megabits per second), which comes as part of a “trial” to help improve the networks performance amidst increasing congestion.