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Articles for Category Tag - Virgin Media

Internet Danger Websites with Scam Ads and Malware

Top 5 Most Common Fraud Texts on Virgin Media O2’s UK Network

21st April, 2023 (11 Comments)

Mobile operator O2 (VMO2) has, after analysing and blocking tens of millions of malicious and fraudulent text (SMS) messages targeting its UK customers, revealed the top five most common fraud texts blocked on their network (firewall) in March 2023. Topping the table were texts from criminals posing as someone’s mum or dad.

Virgin Media UK’s XGS-PON Full Fibre Upgrade to Go Live Later in 2023

20th April, 2023 (77 Comments)

The Director of Fixed Infrastructure, Engineering and Delivery at broadband ISP Virgin Media UK (VMO2), Matt Tully, has revealed that their upgrade from legacy Hybrid Fibre Coax (HFC) infrastructure to 10Gbps capable XGS-PON based Fibre-to-the-Premises (FTTP) lines will start to go live for homes “later this year“.

Virgin Media O2 to Boost UK Fibre and 5G Rollout via Mast Sale

20th April, 2023 (20 Comments)

Broadband ISP and mobile giant Virgin Media (VM O2) have reportedly started the process that could lead to them selling off all or part of their stake in the UK’s largest mobile tower network, which could fetch around £750m (half its stake). The funding would then be used to help fuel their full fibre (XGS-PON) and 5G mobile rollout.

Fideres Claim Virgin Media and TalkTalk Overcharged for Voice Only Lines

19th April, 2023 (2 Comments)

A new study from economic consultancy firm Fideres has accused UK telecoms regulator Ofcom of “tacitly allowing” TalkTalk, Virgin Media (VMO2) and other voice-only landline providers (e.g. SSE) to overcharge consumers by up to £200 million since 2009 (£100m by TT, £50m by VMO2, and a further £50m by smaller providers).

Honest Mobile SIM to Work Across ALL UK Network Operators UPDATE

18th April, 2023 (38 Comments)

A crowdfunded mobile operator called Honest Mobile, which has some very interesting features (e.g. bills that go down), are preparing to launch a new ‘Smart Signal SIM‘ that will enable users to do something we haven’t seen before – the ability to boost coverage by harnessing all of Three UK, EE (BT), Vodafone and O2 (VMO2).

Virgin Media O2 Pick Mavenir for its UK Open RAN Mobile Rollout

17th April, 2023 (0 Comments)

Broadband and mobile giant O2 (VMO2) has today chosen Mavenir to supply its UK rollout of Open Radio Access Network (Open RAN) technology. The supplier will also act as the prime integrator, providing its Open virtualised Radio Access Network (Open vRAN) solution for sites on VMO2’s mobile network.

Dear UK Broadband ISPs – Make Your Post Contract Prices Clear

12th April, 2023 (25 Comments)

We’ve lost count now of how many times ISPreview has had to say this over the years, but there are still far too many broadband ISPs in the UK – particularly larger players – that fail to clearly inform their customers of how much their package will cost post-contract. As a result, consumers often feel misled when it comes time to re-contract.

Virgin Media O2 UK Close Wi-Fi Hotspots on London Underground

5th April, 2023 (7 Comments)

Customers of Virgin Media and O2, specifically those who enjoy connecting to their public WiFi service on the London Underground, have been left confused after the operator suddenly closed the service on 31st March 2023. The move is not quite what many were expecting to occur.

Opensignal Reveal UK Best 4G and 5G Mobile Networks for Q1 2023

5th April, 2023 (12 Comments)

Benchmarking firm Opensignal has their latest Mobile Network Experience Report for Q1 2023, which examines the 4G and 5G (mobile broadband) services of all four primary network operators – EE, Vodafone, O2 and Three UK – to find which delivers the best performance. Once again, Three UK and EE continued to sweep the awards.

Virgin Media O2 Engineer Outside Cabinet

Major Network Outage Strikes Broadband ISP Virgin Media UK UPDATE10

4th April, 2023 (172 Comments)

Customers of broadband ISP Virgin Media (VMO2) are reporting a major UK network outage this morning (technically it’s been two outages), which has caused connectivity problems and appears to have disrupted their website and DNS servers too. Some reports indicate that their TV (IPTV), mobile and phone services have also been hit.

consumer switching uk broadband and phone

Frustration as Ofcom See Delay to Faster UK Broadband ISP Switching UPDATE5

3rd April, 2023 (12 Comments)

Consumers looking to change broadband providers in the UK will be unhappy to learn that the UK telecoms regulator, Ofcom, has confirmed a delay to the introduction of their faster and more extensive One Touch Switch (OTS) migration system – possibly by 6 months or more – because ISPs are not yet ready to support it.

TalkTalk Named Worst Major UK Broadband ISP in Which? Survey

29th March, 2023 (21 Comments)

Consumer magazine Which? has published a partial summary of the results from their latest biannual 2023 survey of the best and worst broadband ISPs, which once again named Zen Internet as the best overall provider (customer satisfaction score of 81%), while TalkTalk were found to be the worst of the major players.

More Virgin Media UK 1Gig Broadband Users See 100Mbps Uploads

28th March, 2023 (68 Comments)

Residential customers on UK ISP Virgin Media’s top “Gig1 Fibre Broadband” package (avg. 1130Mbps down and 52Mbps up) could soon receive an upload boost to 100Mbps+ (110Mbps max profile rate), which comes after we spotted a rise in the number of users receiving a related profile boost over the past few weeks.

Virgin Media UK IP Phone Customers Still Facing Ghost Calls Bug

24th March, 2023 (9 Comments)

Some of UK broadband ISP Virgin Media’s phone customers, primarily those on their latest Hub 5 router who have been moved to their new IP (VoIP) based voice platform, have spent the best part of a year having to deal with lots of phantom “ghost calls” (no number calls). But a firmware fix is finally in the works.

virgin media o2 engineer at work over trench 2021

Virgin Media Bring 1Gbps Broadband to 6,400 Homes in East Grinstead

24th March, 2023 (8 Comments)

UK ISP Virgin Media UK (VMO2) has confirmed that they’ve just completed the expansion of their gigabit-capable broadband network – via Fibre-to-the-Premises (FTTP / RFoG) technology – to cover 6,400 homes in the West Sussex (England) town of East Grinstead.

Ofcom May Reallocate Unpaired 2100MHz UK Mobile Band

23rd March, 2023 (5 Comments)

Ofcom has today announced that they may revoke the current mobile operator licences – held by EE (BT), Three UK and O2 (VMO2) – for the unpaired part of the 2100MHz band (1900-1920 MHz), which was originally auctioned off in April 2000 to support the rollout of 3G mobile (mobile broadband) networks.

Mobile Operator O2 UK Refreshes 4G and 5G Pay Monthly Plans

23rd March, 2023 (9 Comments)

Mobile network operator O2 (VMO2) appears to have launched a tariff refresh of their Pay Monthly (SIM-Only and Phone) plans today, which sees some prices rise (others stay the same), tweaks to data allowances and possibly a few additional changes that we’ve yet to fully identify.