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NTL To Begin Speed Upgrades
By: MarkJ - 08 March, 2005 (9:10 AM)

Cable Forum has learnt that, based on information from a 'reliable' source, NTL is to begin its program of broadband speed upgrades (details) today by contacting users to confirm the changes:

It is important to note, that the majority of 750K and 1.5MB customers will be upgraded over the coming weeks. But some networks, in some areas need further upgrades, to ensure that all customers will eventually receive the speed upgrades though this might take some months.

Customers on the 750K package or 1.5MB package, will receive a FREE automatic upgrade to 2MB and 3MB. 750K customers with a black PACE Set top box and want to change to the new 2MB speed, need to arrange with ntl a Set top box swap, this will be a free swap.

Note that those 750K broadband customers with a black PACE Set top box, will receive a FREE automatic upgrade to 1MB if they do not arrange a Set top box swap as the black pace set top boxes are only able to provide the maximum of 1MB speed connection. Also note that there will be no change to the usage allowance (1GB daily).

It's known that NTL doesn't intend to aggressively enforce its 1GB cap, yet without knowing what level they deem to be "excessive", it would not be possible to say how flexible the operator is likely to be.

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