One of Biscit's broadband suppliers, EurISP, has issued a statement (here) clarifying their position and what they are doing to help keep connections active. Unfortunately the following information only applies to users that have a MAXSURF login:


Credit must be given to EurISP for keeping connections active, although many customers will no doubt be angered by their inability to supply migration codes (MAC's). Under Ofcom's rules (General Condition 22) the wholesaler can issue a MAC, although this area is still somewhat grey.

EurISP would have to prove that issuing a migration code could incur it significant costs, otherwise they could be in breach of Ofcom's rules. Unfortunately, after several months of waiting, the regulator has still failed to resolve the related problem area:


The new migration code rules may well have made it easier for customers to move between many ordinary ISP’s, yet ironically remnants of the dispute (NetServices/Biscit) that it was originally brought in to resolve remain problematic.