Thinkbroadband reports that Pipex has issued a second "warning" letter to users it deems to have made excessive use of the ISP's 'MAX' broadband service. Unlike the first (issued two weeks ago), which was little more than a vague initial warning without guidance, this one threatens service suspension:


Pipex is typically one of those providers fond of coining "unlimited" terminology, indeed the monthly usage allowance for this very product is touted as such. Typically there is a vague 'Fair Usage Policy' attached, but have fun trying to FIND it.

Thankfully the ISP has since reported that most of the users concerned are "regularly in excess of 100Gb a month". For £25 per month we'd probably expect the package to tolerate something along the lines of 25 to 40GigaByte's, but that's just guessing. Pipex are now working to make the restrictions clearer.

There is currently a petition running with the aiming of forcing providers to stop abusing "unlimited" terminology, it can be found HERE. More and more people are likely to face these problems as online content continues to grow and improve.