Home » 

UK ISP News Archives

 » 
Sponsored Links

PlusNet Investigates ADSL Downtime

Posted: 08th Mar, 2006 By: MarkJ
ISP PlusNet has begun investigating two separate events that caused outages on its broadband network, with the worst occurring yesterday and causing all users to lose their connection for nearly two hours:

In a statement, PlusNet marketing director Neil Armstrong told us: "Last weekend we suffered a hardware failure which resulted in around 5,000 PlusNet broadband customers not being able to connect to the internet for several hours. Our engineers quickly remedied this using back-up equipment. This was compounded by one of our carrier suppliers suffering a network DNS issue, which meant some of our customers were unable to see certain web pages. Customers didn't lose overall connectivity as a result of this."

And then there was yesterday. "Between 7am and 8.30am on Tuesday 8 March, all of our broadband customers lost internet connectivity as a result of planned maintenance on our network over-running from its intended 4am to 6am window," Armstrong said.


The Register notes that PlusNet has apologised for the faults and will issue a further statement upon completion of their investigation.

While downtime is always bad, spare a thought for customers of E7even and Silvermead, many of which have recently been through weeks of connectivity problems.
Search ISP News
Search ISP Listings
Search ISP Reviews
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £24.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £15.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All

Helpful ISP Guides and Tips

Sponsored Links
The Top 15 Category Tags
  1. FTTP (5473)
  2. BT (3505)
  3. Politics (2525)
  4. Openreach (2291)
  5. Business (2251)
  6. Building Digital UK (2234)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1780)
  10. 4G (1654)
  11. Virgin Media (1608)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules