Home » 

UK ISP News Archives

 » 
Sponsored Links

Biscit Ends Minimum Contract Terms For V Two One

Posted: 16th Oct, 2006 By: MarkJ
V Two One's (V21) ISP customers have been experiencing all sorts of problems since Biscit's sudden takeover last week, yet the new owner is now attempting to put things right:

Telco and superfast broadband provider Biscit today announces that it is ceasing minimum contract terms on all residential broadband packages and bundles of V21.co.uk Limited. The changes to V21's standard trading conditions take effect immediately and apply to new residential orders.

Hugh Paterson, Biscit's and V21's CEO, comments: "Biscit is a customer-centric company with possibly the lowest churn rate in the industry. Having completed the acquisition of V21 last week, we believe V21's new customers should enjoy the same benefits as Biscit's residential customers."

Reports suggested that Biscit has had a hard time adapting to V21's “ageing networks”, which is not unexpected given such a swift takeover. Never the less this has resulted in users experiencing all manor of problems from lack of connectivity, to e-mail outages and problematic support.

We’ve heard from Biscit that they are working to resolve the issues by installing new servers and replacing the Indian call-centre with one based out of London. The promises are strong, yet as with all things, customers can only be patient for so long.
Search ISP News
Search ISP Listings
Search ISP Reviews
 Latest UK ISP News
 Cheapest Superfast Broadband ISPs
  • Hyperoptic £17.99
    Speed 33Mbps, Unlimited
    Gift: None
  • UtilityWarehouse £19.99
    Speed 35Mbps, Unlimited (FUP)
    Gift: None
  • NOW £23.00
    Speed 63Mbps, Unlimited
    Gift: None
  • Vodafone £24.00
    Speed 73 - 82Mbps, Unlimited
    Gift: None
  • Shell Energy £24.99
    Speed 38Mbps, Unlimited
    Gift: None
Large Availability | Compare More ISPs
 Cheapest Ultrafast Broadband ISPs
  • Gigaclear £15.00
    Speed: 150Mbps, Unlimited
    Gift: None
  • Zzoomm £19.95
    Speed: 150Mbps, Unlimited
    Gift: None
  • YouFibre £19.99
    Speed: 150Mbps, Unlimited
    Gift: None
  • Community Fibre £21.00
    Speed: 150Mbps, Unlimited
    Gift: None
  • BeFibre £21.00
    Speed: 150Mbps, Unlimited
    Gift: £25 Love2Shop Card
Large Availability | Compare More ISPs
Cheapest Superfast ISPs
  • Hyperoptic £17.99
    Speed 33Mbps, Unlimited
    Gift: None
  • UtilityWarehouse £19.99
    Speed 35Mbps, Unlimited (FUP)
    Gift: None
  • NOW £23.00
    Speed 63Mbps, Unlimited
    Gift: None
  • Vodafone £24.00
    Speed 73 - 82Mbps, Unlimited
    Gift: None
  • Shell Energy £24.99
    Speed 38Mbps, Unlimited
    Gift: None
Large Availability | View All
Cheapest Ultrafast ISPs
  • Gigaclear £15.00
    Speed: 150Mbps, Unlimited
    Gift: None
  • Zzoomm £19.95
    Speed: 150Mbps, Unlimited
    Gift: None
  • YouFibre £19.99
    Speed: 150Mbps, Unlimited
    Gift: None
  • Community Fibre £21.00
    Speed: 150Mbps, Unlimited
    Gift: None
  • BeFibre £21.00
    Speed: 150Mbps, Unlimited
    Gift: £25 Love2Shop Card
Large Availability | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Sponsored Links
The Top 20 Category Tags
  1. FTTP (5411)
  2. BT (3492)
  3. Politics (2500)
  4. Openreach (2279)
  5. Business (2227)
  6. Building Digital UK (2218)
  7. FTTC (2039)
  8. Mobile Broadband (1945)
  9. Statistics (1767)
  10. 4G (1642)
  11. Virgin Media (1596)
  12. Ofcom Regulation (1440)
  13. Wireless Internet (1380)
  14. Fibre Optic (1380)
  15. FTTH (1379)
  16. 5G (1219)
  17. Vodafone (1128)
  18. EE (1113)
  19. TalkTalk (927)
  20. O2 (919)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules