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Redten Details 8Mbps Broadband & FREE PC Offer
By: MarkJ - 07 November, 2006 (9:34 AM)

The little known UK ISP Redten has finally revealed the details of its broadband + FREE PC promotion, which was first reported on last month (here):

A unique broadband deal for consumers and businesses was launched today. For a monthly fee of only £19.99 every customer will receive a comprehensive PC package worth £500 as part of the broadband offer.

This service is being provided by Redten Internet, which is under the umbrella of Watford Electronics Group, one of the UK’s leading suppliers of IT products for the home and business, in partnership with BT Wholesale, Intel, Microsoft, LG Electronics, F-Secure and Belkin.

Beyond its promise of providing a personal computer as part of its broadband offer, Redten Internet will also be providing 365-day telephone technical support throughout the length of the customer relationship, free software titles, free operating system upgrade voucher, free upgrade of bandwidth and an automatic upgrade of computer when the three-year contract is renewed.

Early adopters will receive their broadband connection and computer in time for Christmas. The PC will arrive fully configured and ready to connect to the internet. The package is backed by a 3-year warranty and an anti-virus and parental-control software suite.

Customers will also have access to a specially-designed portal, through which they’ll be able to access email, populate their webspace, read BBC news and sport stories, and search the internet.

For those who wish to have their PC and internet set up for them there is a home-installation service whereby a technician will visit the customer’s house to set everything up for a charge of £32 or for an additional £1 on the monthly subscription fee over the three-year contract.

A range of upgrade packages aimed at beginners, families and businesses is also available which includes printers, surge protectors, software and the home-installation service.


1. Specification of the PC
• 3GHz Intel Pentium 4 531 HT processor
• 945GZ Motherboard with 3D graphics, sound & networking
• 512MB DDR2 Memory
• 160GB Ultra-ATA 133 hard disk drive
• 19” LG 1919S LCD Monitor (free upgrade from 17” LG monitor on first 10,000 units)
• 200W stereo speakers
• Silver/Black LG optical mouse
• Silver/black LG Keyboard
• Mini-ATX case with 300W PSU
• MS Windows XP MCE 2005 Operating System with free upgrade voucher to MS Windows Vista
• All formats LG SuperMulti 18X DVD player/rewriter
• ADSL 2+ external modem
• 90-day F-Secure Internet Security Suite (anti-virus, anti-spam, parental control)
• 3-year Return-to-Base Parts-and-Labour warranty
• 365-day telephone technical support

2. Broadband specification
• Up to 8Mb broadband (exchange dependent)
• Unlimited downloads (subject to a fair-usage policy)
• 5 email addresses
• 10GB web space
• Users with BT lines will automatically be upgraded to 24Mb for no extra charge when it becomes available from April 2007.

There is also a modem and connection charge of £49.99 and we couldn't find the Fair Usage Policy on their website, although it might be hidden inside the general Terms & Conditions.

Typically the biggest draw back to Redten's offer is that it requires you, albeit understandably, to subscribe for a period of three years! By personal rule it’s always wise to avoid any contracts longer than 3 months.

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