The Carphone Warehouse (TalkTalk, AOL UK etc.) has reported having a combined total of 2.16 million broadband customers. TalkTalk's part of the broadband share accounted for 632,000, including 540,000 live on the new ("free broadband") offer:


The figures suggest that roughly 90,000 TalkTalk broadband customers are still awaiting their connection, which is a considerably smaller gap then seen in previous results. Never the less such a figure is nothing to be proud of!

Interesting AOL UK, which accounted for 1,523,000 broadband connections, still has a considerable narrowband (dialup) subscriber base of 576,000. Typically both ISP's are predominantly focused on the residential sector.

Then there’s the small matter of customer support, which somewhat fell by the wayside last year and has improved since then:


Carphone would do well to clear its backlog of existing subscribers before going on the hunt for more, but obviously that's not something they see as a problem. We’d love to hear from any broadband customers about their experiences with the service (TalkTalk’s) as it stands today.