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BT Enables First 21st Century Network Customers

Posted: 28th Nov, 2006 By: MarkJ
BT has today transferred its first customers on to the new 21st Century Network (21CN) platform. The users all came from the village of Wick, near Cardiff:

The upgrade, which took place without the need for an engineer visit, new telephone, or a new telephone number, is part of the first phase of the national roll-out of 21CN.

21CN will bring a range of benefits to businesses and consumers over years to come. New voice, data, broadband and multimedia services will be delivered quicker and cheaper than before, including faster broadband. 21CN will also give customers more control over the way they use their services.

The migration of the first customers to 21CN is a landmark event in BT’s next generation network programme. To reach this important milestone BT has re-built around ten per cent of the UK’s core national communications infrastructure, installed 21CN equipment at over 100 sites across the UK, and laid more than 2,300 kilometres of new fibre optic cable in South Wales. BT has also invested more than 1,500 man years in developing new IT systems to support the new network.

Customers in Cardiff, Bridgend and the Pontypridd area will be the next to have their voice and broadband services transferred to 21CN. By the end of summer 2007, around 350,000 customer lines in South Wales are expected to have been migrated to the new infrastructure.
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