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Anger Over Midband ISPA Exclusion

Posted: 15th Sep, 2004 By: MarkJ
Providers, such as AOL UK, NTL, Telewest and Tiscali, have vented their anger at the Internet Service Providers' Association (ISPA) for failing to include an award category for sub-512Kbps (midband) services:

Tiscali UK says it is "astounded" that UK internet trade group, ISPA, has failed to include a category for "midband" services in its annual awards, even though these are among the most popular in the UK.

Tiscali UK has already written to ISPA to voice its concerns. A spokeswoman for the company said: "This is a snub for operators. A whole section of the market has been ignored. This is one of the fastest growing areas of the broadband sector but ISPA is ignoring a whole section of the market and therefore the interests of around a million consumers. We're astounded."

A spokesman for NTL said it was "incredible" that this section of the market had been ignored. "Our consumers absolutely love their [midband] service. It's a real shame if that won't be recognised."


Typically the ISPA has defended its position with a rather vague reference to the "practicalities of having too many awards".

Perhaps if they concentrated more on the overall service and not just speed then you wouldn't need so many. More @ The Register.
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