Posted: 15th Sep, 2004 By: MarkJ
Providers, such as AOL UK, NTL,
Telewest and Tiscali, have vented their anger at the Internet Service Providers' Association (
ISPA) for failing to include an award category for sub-512Kbps (midband) services:
Tiscali UK says it is "astounded" that UK internet trade group, ISPA, has failed to include a category for "midband" services in its annual awards, even though these are among the most popular in the UK.
Tiscali UK has already written to ISPA to voice its concerns. A spokeswoman for the company said: "This is a snub for operators. A whole section of the market has been ignored. This is one of the fastest growing areas of the broadband sector but ISPA is ignoring a whole section of the market and therefore the interests of around a million consumers. We're astounded."
A spokesman for NTL said it was "incredible" that this section of the market had been ignored. "Our consumers absolutely love their [midband] service. It's a real shame if that won't be recognised."Typically the
ISPA has defended its position with a rather vague reference to the "
practicalities of having too many awards".
Perhaps if they concentrated more on the overall service and not just speed then you wouldn't need so many. More @
The Register.