Cut Cables Cause Big Telewest Outage
Posted: 09th May, 2003 By: MarkJ
Some 10,000 of Telewests TV, phone and Internet access customers were left without a service yesterday after workmen severed two major fibre optic cables:
A spokesperson for Telewest Broadband said: "Contractors carrying out road works in the Tilbury area have caused significant damage to two of our major fibre optic cables. An engineer crew was sent to the site immediately and they are in the process of carrying out emergency repairs."
The outage has hit up to 10,000 households in Tilbury, Gillingham, Maidstone and Basildon. The cableco is working to reinstate services in the area as quickly as possible.
Yesterday was not a good day for Telewest, a further SPAM (junk e-mail) attack also delayed customer e-mails by up to 2 hours. More @ The Register.
A spokesperson for Telewest Broadband said: "Contractors carrying out road works in the Tilbury area have caused significant damage to two of our major fibre optic cables. An engineer crew was sent to the site immediately and they are in the process of carrying out emergency repairs."
The outage has hit up to 10,000 households in Tilbury, Gillingham, Maidstone and Basildon. The cableco is working to reinstate services in the area as quickly as possible.
Yesterday was not a good day for Telewest, a further SPAM (junk e-mail) attack also delayed customer e-mails by up to 2 hours. More @ The Register.
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