Paul (aka - thecaretaker) has today highlighted his latest news item @ The Technology Vault, which deals with UK ISP V21 and its recent web-space alterations:

The Internet Service Provider V21 has told it's customers to migrate to a new company Flexi-Host who will provide and manage V21's webspace hosting for them. What V21 forgot to add was that their customers will nolonger enjoy unlimited webspace but the new package is set to a maximum of 10mb of space.

In a move that V21 says 'provides an improved Hosting facility' customers have not been warned about the limits to 10mb. Although most of the estimated 2500 customers who use their webspace don't use anything like 10mb of webspace, it has angered some of it's customers as having 'unlimited webspace' was one of the reasons they initially signed up with the ISP.

The item goes on to note a lack of support and the ISPs previous problems. Perhaps in the quest to have ISPs remove the 'Unlimited' terminology from their access services we’ve also overlooked its other abuses.

How many times have we seen providers advertise unlimited e-mails, newsgroups and or web space? These are generally services which are rarely used to full capacity and thus such wording is often overlooked, becoming accepted as the norm.