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Telewest Blueyonder Adds v.92 Dialup!
By: MarkJ - 29 August, 2003 (2:50 PM)

Subscribers to Telewest's blueyonder unmetered dialup service, SurfUnlimited, should be very pleased to learn that the ISP has introduced full v.92 modem support! Those with v.92 modems should see faster upload speeds and connection times etc.:

Telewest Broadband launches dial-up enhancements

Telewest Broadband has launched a series of enhancements for its blueyonder pay-as-you-go and surf unlimited dial-up internet customers.

Firstly, blueyonder is to fully support V.92 protocol, which allows home surfers to make and receive calls whilst on the internet, known as Modem-on-Hold.* The new functionality means customers need never miss a call again, as V.92 allows surfers to see an incoming call and then answer it, if required.

This improvement will also reduce the initial connection time by up to 50% - ending some of the frustration long-associated with dial-up internet access.

Secondly, Telewest Broadband is launching a dial-up instant support tool aimed at helping blueyonder customers diagnose and fix problems themselves.

Chad Raube, director of internet services at Telewest Broadband, said: "Whilst broadband remains at the heart of our business, our competitors continue to focus on high-speed services at the expense of their dial-up customers. Telewest Broadband is committed to delivering an unparalleled customer experience whichever service you choose."

Finally, to ensure calls are automatically routed to the best available POP exchange, a single dial-up number is being introduced, optimising network performance and capacity.

Despite having been on the market for sometime, few UK ISPs have actually gone to the expense of upgrading to v.92 Ė check our past article on the standard HERE for more. Mind you, isnít it a contradiction for Telewestís broadband wing to announce this =)?

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