Motive Prep ISP User Monitor Software
Posted: 03rd Sep, 2003 By: MarkJ
Motive, a UK service management provider, has announced the introduction of its new software package for ISPs. The application allows providers to spot customer churn, monitor heavy users and predict bandwidth consumption:
The software, which will be sold initially to DSL and cable broadband providers, is designed to track network traffic, subscriber usage and bandwidth capacity mix according to policy parameters.
The information provided by Motive's Usage Policy Manager can then be used to manage excessive bandwidth use, opening up the potential to introduce new service charges.
"[Motive] has focused on the patterns of customer use - and abuse - that tells the providers who is dissatisfied, who should be upgraded, or who should be avoided, such as someone using excessive bandwidth at low cost," said Kip McClanahan, president of Motive.
There's certainly been a need for such code, especially among the less stable group of ISPs that seem to have an almost endless string of congestion related problems. More @ VNUNet.
The software, which will be sold initially to DSL and cable broadband providers, is designed to track network traffic, subscriber usage and bandwidth capacity mix according to policy parameters.
The information provided by Motive's Usage Policy Manager can then be used to manage excessive bandwidth use, opening up the potential to introduce new service charges.
"[Motive] has focused on the patterns of customer use - and abuse - that tells the providers who is dissatisfied, who should be upgraded, or who should be avoided, such as someone using excessive bandwidth at low cost," said Kip McClanahan, president of Motive.
There's certainly been a need for such code, especially among the less stable group of ISPs that seem to have an almost endless string of congestion related problems. More @ VNUNet.
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