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Fibrus Reviews

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Full Star Full Star Full Star Empty Star Empty Star
3 Reviews
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Speed
Full Star Full Star Half Star Empty Star Empty Star
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Posted: 18th Nov, 2023    By: thelastusername
Full Star Full Star Full Star Empty Star Empty Star
Fibrus use a DHCP connection with no username/password to the property, they also provide you with a ISP side firewall which restricts incoming connections. The result is that you cannot host anything or connect to your home in any way from outside using DDNS or WAN IP (CCTV, web hosting etc). As you are not identified on the system with a username/password, those restrictions cannot be lifted without assigning you a static IP. A static IP is a chargeable addon, currently £6 per month. I cancelled as I was still within 14 days. I think that is important information which should have been made known before purchase. Didn't have the service long enough to attest its reliablility. The staff were very pleasant though. Would not offer static IP without charge.

Time With Provider: 1 Weeks
Package Name: Gigabit Fibre
Value
Full Star Full Star Full Star Full Star Empty Star
Speed
Full Star Full Star Full Star Half Star Empty Star
Support
Full Star Full Star Full Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
Posted: 01st Mar, 2021    By: Fibrus are pathetic
Full Star Empty Star Empty Star Empty Star Empty Star
Title: Pathetic
Had Fibrus in since early November. 3 weeks after they installed the router, it started working. Was fine for about 3 days and then its been pathetic for the last 4 months. CLose to 100% packet loss almost daily. Jitter all over the place. Downgraded from 300MB/S to 100MB/S despite needing 300. ABSOLUTE JOKE OF A COMPANY. Avoid at all costs.

Time With Provider: 5 Months
Package Name:
Value
Full Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Full Star Half Star Empty Star Empty Star Empty Star
Posted: 10th Feb, 2021    By: Tiarnan Millar
Full Star Full Star Full Star Full Star Half Star
Signed up in December got it all sorted and installed early January, speeds amazing when it works , I have at least 3 outages a day, customer service is very good

Time With Provider: 7 Weeks
Package Name:
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Empty Star Empty Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Empty Star
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