Firefly Reviews

I cancelled with Tiscali due to a number of reasons (1) Speed was terrible and numerous calls to Tech Support and they didnt know why (2) Speed throttling (3) They started to charge me to call Tech Support because their service didnt work.
So I moved to Titan, and ive had NO complaints. I have referred friends, and had many months of great service.
Entanet their supplier had a rough trot last year but all is pretty well again.

I am on Titan's 8Mbps service - no LLU on my exchange. Originally signed up with Titan when they were in ISPreview's top 10. This was well-deserved as they were great in all areas. They then dropped Entanet as their underlying provider and moved me to Vispa. Since then, latency is awful with some sites just failing to load. I've given it 3 months hoping it might settle - it hasn't. Emailed Titan for MAC - no response. Emailed Vispa for MAC and they suggested I move to their 'own service'. Having been double charged twice by Vispa in the last 3 months, I declined. I see Titan have some good reviews for their unbundled service but an ISP that treats its other customers so badly does not deserve your business.

Never had issues seen by others in the Entanet days, but having just been migrated onto 21CN its even better than it was before...

Please ex-Titan users, if Titan gave you up to these cowboys, get out NOW, while you still have a chance for a MAC code.Utter poor speeds, the throttling is even worse than BT, and thats with sites like Youtube, BBC I-player, anything that Vispa deems unimportant, such as the Internet.

Well So Far The Switch over to the new supplier went smoothly but however I'm suffering from a sync issues which Titan's are currently looking into. All in all still happy 2 years later with Titan and Enta.

I have been with Titan when they were with Entanet and then again when they started their LLU 24Mbs service and both wholesale providers they use has been good for me.
I went live with my new provider today as i had to save money.
Good luck to Titan and thank you Abs for always replying to me.

Has per usual straight 10's
Fast speeds even at peak times, outstanding customer support when needed.

Titan are expensive but in my opinion they are unbeatable. They even allowed me to stay with Enta.
Should be moving to Titan's LLU service in my new place soon so roll on 24Mbs :-)

As an ex Virginmedia user I was looking for someone that would actually listen to me on a phone and give me broadbands speeds that are advertised ie upto 8meg not 0.5KB/s as was the case with Virgin. Well it all started like a dream and lasted for well over a year, then I, as did all Titans users got the dreaded email informing us that we'll all be switched from entanet over to Vispa. Well the dream has now become a nightmare with speeds even slower than Virgin (yes slower, I'm serious) As mentioned before it's impossible to contact them on a phone line as once before they answered almost immediately, so I emailed Vispa and Titan and asked for my MAC, unfortunately the only way I would stay is if they gave us back our bandwidth or went back onto entanet, the later being probably there best bet. RIP Titan ADSL

Been reading alot of reviews about Titan latley and i have been with them for around 3 years, i too was moved onto their new suppliers network and must honestly say i have not had one issue with you tube or gaming so cant really say i have seen any issues.

As previous recent posters have said until the transfer to Vispa was 9-10/10 on all fronts.
Since then Id give it a 0 if I could.

Support which used to be great, theyd even call you back, is now non existant. I actually had a £12 bill of phonecalls to these guys, just from number of times I rang trying to get through in the last month I was with them, and all I ever got was a recorded message.

If your thinking of signing up to them just dont, avoid like the plague until you hear theyve turned things around again if they manage to.

Shame, was perfect until recent events :/