Moved from ilacsiT - because when something went wrong they were clueless to fix it.
O2 couldnt be more different. Order process went like a dream. Stuff happened when they said it would.
Only gripe is the basic interface to the router is a bit noddy - but you can use your own or it does open up a bit when logged on as SuperUser
Line is solid (for me) with great download/upload speeds
But the best thing is their Customer Support. Had an issue last week which was sorted out very very quickly, by people who seemed to know what they were doing and not just following a script.
CS are happy to spend time with you on the phone (yes you can get through to them easily on an 0800 number) to resolve issues and not just fob you off to clear the call
Very impressive - seem to have got right what others ( ilacsiT , LLED etc) have got so so wrong. Hope this is maintained as they expand.
I would recommend to others without hesitation. Thanks