ISP Reviews by BertHaggis

I have been with plus net for over 2 years. And I am about to leave them.
Their customer service, or lack of it, is a joke. They must employ people with the worst arrogant attitudes by default. If you raise an issue with them, they simply ignore what you say and go about playing the blame game. |To which they refuse to accept anything themselves.
Having been with Virgin for many years previous, a house move meant we could no longer be customers. Virgin by comparrison are leagues ahead. If you have an issue, you can get to speak to someone in a timely manner. If the fault is theirs, they will re-imburse you for the incoveince.
Plus net on the other hand, forget it. Their arrognace goes into to overdrive, they will blame you equipment, and speak down to you. They will make out you are an idiot aznd thats why you have a fault.
Awful company with zero customer care. But they will always take your money. Avoid like the plague