ISP Reviews by cdlaurie

Hi - i started using O2 about 5 months ago and all was great until i moved home to a new build.
As i moved into a more rural area i understood that my connection would not be as good as my previous metro location.
However, O2 Support assured me that all would be fine and i could get up to 8Mb, so expected that 3/4Mb would be ok, however they wanted to double my monthly charge!. I made the house move request and heard nothing, waited over 2 weeks, still nothing. Called then several times to be told that my postcode was not inthier system and they were waiting for the DB ASdmins to update it! Then they proceeded to reveal the truth , that i could maybe get 1Mb, but connection would be very flaky and they advised me NOT to use O2 adsl. I told themi wanted to cancel my contract, and they are forcing me to pay £50 to cancel - this is joke considering they cant provide with a decent service.

They are just as bad as BT. Avoid.