They have an intricate web of scam artists known as customer services. You are directed to their website but there is no option to leave on the website. They will sign you up for new 12 month contracts against your explicit consent.
I am nominally on the 200 mbps package and I currently get between 8 & 13 MBPS on average, sometimes only 4.
Time With Provider: 1 Years
Package Name: VM200