ISP Reviews by dbees

I was sceptical about switching to Onestream as I’d read many bad reviews. However the price being 50% of any other provider for a similar package in my area was too good not to give it a go (900mb full fibre FTTP). It’s evident the service is provided using a white label/Vodafone backhaul and so far the service and experience has been excellent! I’m using my own equipment so this review doesn’t cover their supplied router or WiFi, just the actual connection and service. You have to be careful as they do use sneaky sales tactics and automatically add on phone support and antivirus packages, each free for a bit then about £5 a month. However it was super easy just to login online to my account and turn these off. No fuss, no hassle. You just need to remember to do it (I was able to do this before the service even went live). Performance wise, the service is actually better than the BT/EE service I switched from. The download/upload speed test is better then I had with BT (and over the 910 max I was advertised) and interestingly the ping time halved from 8ms to 4ms, which is pretty incredible really! I’m using Unify hardware so I have decent network equipment to test this on. Overall the switch process was easy and efficient, I was updated by text message and everything happened as they said it would.