ISP Reviews by disatisfied1

I would just like to say that for me choosing BT as my ISP was a big mistake! It is not an understatement to say that I found them actually deceitful and, as a result, could not recommend then to anyone. I got less than half a meg for nearly 6 years. I complained week after week to their Indian call centres. I was so angry I finally complained to the Ombudsman who said that if I received a decent speed for a day then that warrants as conforming to BT's advertising policy - do not even bother with the ombudsman as they were not interested in my deadlock letter from BT. I was told by BT that the problem in my home was eliminated - it was with the exchange. I switched to Orange after frustration with BT re-setting the line, apologising, faults on the line, etc, etc, no compensation ....and it was like a breath of fresh air with Orange - no more problems - my speed over 6MB. Please do not choose BT FOR YOUR OWN SANITY!!!!!