In the past never had to wait more than a couple of hours to be reconnected after making a late payment. My last ISP was best. Reconnected within seconds of payment.
Almost 24 hours since I made a late payment to Vodafone and still no broadband. Was lied to this morning when advisor said my case was been escalated and I would be reconnected within 30 minutes. Later spoke to an an advisor on the phone who said it would be 2 to 24 hours, blaming BT openreach. I regret leaving Sky now.
Time With Provider: 6 Weeks
Package Name: Superfast 1