Rarely have I found the time or felt the inclination to review a service of any kind; however this ISP is undoubtedly the exception to the rule, with friendly efficient staff and a top quality service you will think you have died and gone to ISP heaven – if SKY, BT and other so-called market leaders were even 5% as efficient as Firefly it would be a frosty day in hell...
If it’s fast efficient service you require then Firefly should be your first stop – don’t get fooled by the glitzy promotions on offer by the major market leaders – they will cost you more time, money and frustration in the long run.
With Firefly you can gladly say goodbye to horrifically expensive call centre numbers that keep you on hold for days at a time with no resolve – or surly staff that have more interest in their next lunch break than providing you with helpful communications or god-forbid may actually get your security details correct.
I cannot express enough how gratifying it is to communicate with staff that actually care about the business they work for – something that has unfortunately been lost within the realms of the corporate business world.
Firefly is absolutely superb in every way and in my eyes are the true market leaders!
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