ISP Reviews by dwm

A&A have been supremely effective in wrangling BT to get me online ASAP after a house move, and to get bandwidth as high as possible. They were able to work around Openreach not being able to cope with emails with '+' in the localpart, were able to guide me on the magic words to use to expedite the installation, and were even able to get a second engineer to my premises on a day's notice after the first one failed to set up the line properly --- meaning my downloads are now 4x faster than they would otherwise be.

Their online control system is also unbeatable, and provides a fantastic level of detail and control and transparency -- down to the level of being able to automate BT line tests, push configuration changes to my router, and provide details bandwidth and latency statistics.

Their staff have gone out of their way to be kind and thoughtful, and they've been fantastically effective.

I only wish BT would offer FTTP! Though I gather that may be coming soon — if so, I'll definitely be switching up and staying with A&A!