I signed up in September last year and since Feb 2020, the wifi is basically unusable. Its constantly disconnecting and not matter how many times you restart it doesnt work.
So now have to buy data on all the mobile phones in the house. Its so annoying.
Response from Plusnet:
1) Denying there is an issue, when its called out by so many people here:
https://community.plus.net/t5/My-Router/Hub-One-5GHz-WiFi-issue/td-p/1696363/page/68#
2) They will refuse to pay for another router.
3) They will not let you, leave your contract.
Avoid like the plague.
Time With Provider: 10 Months
Package Name: