ISP Reviews by hymerb644

Sadly I allowed the claims of BT Broadband to lure me into a contract. Before I took up with this ISP I ran their line tester over several months and always got the response back that we should get 13 Mbs which I thought a quite acceptable compromise for a service of 'up to 20 Mbs'. In reality the best we get 5 or 6 Mbs although when we first started it was close to the expected 13 Mbs. It's almost as though someone has gradually turned down the speed to the point where we scream!

Unfortunately the BT Broadband support is generally less than effective; often with people in an overseas location whose first language is not English. Understanding in both directions is difficult and has so far proved a complete waste of time and effort!