ISP Reviews by Jayelem

I will try to be dispassionate about this review, however hard that may be.

I was with Supanet for more than 10 years, and whist the service was OK during this time, there were a number of things I was unhappy about. They changed my contract without my agreement, added anti-virus charges that I hadn't agreed, and we're pretty hopeless when I wanted technical support.

When I gave notice according their Ts & Cs I was five years out of contract, but they still want a £60 "disconnection fee" even though I am not asking for a transfer or MAC code.

I STRONGLY urge you not to enter any contact with this company who treat loyal customers so appallingly. They tell lies. They are dishonest in their transactions, and they are unbelievably bullish and aggressive.

I hate the fact that they haven't the basic human decency to terminate a 10 year contract on good terms.

I strongly suspect that what they are doing is illegal. It is certainly grossly immoral, and I don't know why any company would behave so atrociously. They seriously deserve not to be in business with such an appalling attitude.

There are bad reviews for all ISPs, but please, believe me when I say you should, nay must, steer clear of this grossly dishonest company.

Don't say I didn't warn you!!