ISP Reviews by Jorge

New company offered me FTTP for a fraction of the cost to the others.
No install charges to get the fibre to the house or engineers visit to set up. Of course I signed up!!!

Installation was done in under 1 hour and average speeds from the supplied a Eero Pro Router are around 900+Mbps on both download and upload.

Opted to take on the addition Mesh Wifi service, which comprises of two extra Eero Pro's. Wifi speeds from these average around 450Mbps.

Only downside is the lack of ethernet connections on the router.


Customer Service wise, I have seen a few problems with the sales team promising install dates, only for them to be put back due to the fibre being installed via the BT trunking being collapsed in a few places in the town (Peterlee). Add the delays in getting permission from Durham County Council to get these areas dug up has resulted in a few complaints on the local town Facebook pages.
Overall though, if they come to your area well worth signing up but delay cancelling your existing provider until you have the fibre pulled to your property to cover your bases.