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The following page displays a list of all the broadband ISP reviews posted by juzzyp (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by juzzyp

 Swish Fibre (Broadband Fixed Line)
Posted: 16th Nov, 2021    By: juzzyp
I've recently moved to Swish Fibre FTTP from Sky FTTC - they made an offer that no one could refuse, so far based on the experience I've had I'm incredibly impressed.

From the initial phone call right through to connection day, they have been very good, admittedly there was a delay in going live, but this was due to circumstances beyond their control and they did keep me up to date, so the sales team, aren't sign you up and forget, they really care and will keep you up to date.

Installation appointment team are fast and efficient, when the install team arrived to put fibre into the house, they discuss the entire install and make sure you are happy with everything, we had one small problem and the engineer wasn't going to leave until he saw the speeds I was promised.

I'm only two days in and will edit this review at six months but the speeds are insane, rock solid and have never dipped until 400mbps on a wired connection, the supplied Plume pods are a little too quirky for my nature but they dish out very strong and consistent WiFi but they can be very temperamental especially for a power user like myself - I've had to call support once because of the Plume pods and they were helpful.

I'm absolutely chuffed to bits with the company and it's attitude towards customers and would recommend them, if you're in their service area, top marks Swish!

Time With Provider: 1 Weeks
Package Name: Swish 400
Value
Speed
Support
Services
 uno (Broadband Fixed Line)
Posted: 16th Nov, 2015    By: juzzyp
I'm updating my review as I'm now back with Uno Broadband (and soon phone) after a poor experience with the previous provider.

I ordered Fibre (Fibre + 80/20) and I have to say, I'm really impressed, BT engineer turned up and did his magic, the router supplied by Uno did it's job and synced at very high speeds.

There was some concern over speeds after a few days use but Matt and the support team stepped in when I posted it on a public forum even before I could raise a ticket and all this at 11pm Friday evening (I swear these guys never sleep) and we finally worked out what was going on, thankfully not congestion.

The previous provider also threatened to cut my phoneline off, I phoned Uno up who gave me some great advice and now my phone is moving over to them with no interuption.

Tickets answered quickly, rock solid broadband, great speeds, and out of this world support.

Yes you do pay more, and some may want the the "unlimited broadband for a £1 a month deal", and I have no issue with that, but I'd prefer to pay the extra knowing I can log on, it will work and if it doesn't the company has me covered and if it can't work what's going on, it will try everything to find out why.

Thanks Uno.

Time With Provider: 3 Years
Package Name:
Value
Speed
Support
Services
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