I feel almost compelled to write this after reading the previous review slating Aquiss.
This is my second time being an Aquiss customer and from pre-install I was welcomed back with something that doesn't exist in customer relations these days an actual personal touch from the owner of a company who has been in the industry for many years and is more than well respected.
Any time I have picked up the phone regarding the one major outage I have had which ended up being a full Cityfibre outage it was Martin I spoke with and he kept me completely informed and was clearly working very hard to resolve the issue in what manner he could.
In terms of what Vodafone could offer me for the same package Max Speed on Cityfibre I am paying Less per month by quite an amount. Fair enough I've supplied my own router but I would never get this kind of personal touch or quick reply to issues from Vodafone or any other larger provider and all the other smaller providers.
All in Aquiss provide me a fantastic service.
Time With Provider: 5 Months
Package Name: Cityfibre 2500/2500