Hi
I had similar issues to Brian Logan, below with Origin, start up was ridiculous, everything went wrong, it was my fault, BT fault everybodies fault bar theirs.
1) Line and broadband was delayed for 10-14 days but charged, despite them saying it wouldnt be.
2) Fibre was slower than the speed of previous ADSL.
3) they gave me a new number which was same as local junior school, when I got home at night my answer machine was full of messages about kids being abcent that day.
4) BT engineer sent out to resolve missed first two appointments despite me waiting in al day..
but Brian, if you can stick with it- my fibre is now sorted, all working 100% at good price - but took 2 months to sort out.
Edit: I have now lewft Origin due to their inability to to do anything they say they will, guess what happens next - they send me an an email with my final bill - do they tell me how much or when coming out, no they tell me to log into my portal to see, will this be the same portal that nobody has been able to log into for months?
you guys are so bad its untrue
Roy
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