I work in Technology and Networking and I need Internet 24x7x365.
This is the 3rd house I've used Aquiss, with one gap where another ISP had a product in the area that Aquiss couldn't offer at the time.
I keep coming back because when it comes to customer support and problem resolution, there simply isn't another ISP like Aquiss.
Martin really knows his stuff, will respond to any problems around the clock, and seems to have an inside track to OpenReach and his core supplier Enta, so when there are upstream Internet problems he can usually find the problem immediately, tell you what and where it is, and what his suppliers are doing about it.
If Internet is critical to you and you value dealing directly with a support team that actually has knowledge and capability rather than scripts, FAQs and template 'reboot your router' responses, then you'd be mad to go elsewhere.
Time With Provider: 14 Years
Package Name: Business Hybrid Fibre (Option 3)