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The following page displays a list of all the broadband ISP reviews posted by meyerbro (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by meyerbro

 Hyperoptic (Broadband Fixed Line)
Posted: 22nd Dec, 2020    By: meyerbro
Every year the same history!

Yes, every year if you want to renew with these guys you better just CANCEL the service and become a NEW CLIENT. Trust me!

This time I'm just shocked, I decided to try replying the renovation options email and I actually could get Jovana to agree with the "management" to give me 150Mbps for £25 a month (that's a £4 discount goodwill gesture that they applied on my account).

After 2 weeks I decided to check if I could instead go with 250Mbps that is £3 extra a month. Do you know what the "management" said?

"No Felipe, if you go with 250Mbps you will lose the £4 goodwill discount, which means you will have to pay £7 extra a month!"

Yes, that's Hyperoptic but now I'm in a horrible situation, I have 12 months with them and will need to wait that to cancel it again and become a new customer and pay £20 a month for 150Mbps, or even less if you count the cashback with Quidco for example.

CANCEL every year and become a NEW CLIENT, that's the only way to go with Hyperoptic.

Time With Provider: 4 Years
Package Name: 150Mbps
Value
Speed
Support
Services
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