ISP Reviews by Mrs Angry

My business has trying to leave Daisy Communications for over 3 months! It seems that they are able to charge what they like when they like and you can do nothing about it. A colleague of mine left and I was in charge of our Daisy account. I needed to call them over an incorrect charge. Customer service would not speak to me unless I emailed then telling them of the name change. After 3 emails and 3 phone calls I can finally speak to someone. Now I needed to cancel our contract....I looked in the Terms and Conditioned that I signed, it said 30 days notice... I drew up the notice of termination giving them 30 days and Daisy came back and said that our T&C's had changed to 90 days, we had not been informed of this - is that legal?? Again after a few phone calls I gave them 90 days notice. Now its time to move they have charged me an extra 90 days as they cant find my termination email....Dirty Rotten Scoundrels I would advise NEVER going near them.

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