ISP Reviews by MrSpankyPants

I've been with Xilo for three years to the day now and they are just fantastic. I originally had only broadband but have since taken on my hosting with them and have not been disappointed.

The level of performance is superb and I get consistently higher sync and throughput vs my neighbours. I am in rural area so I know we're all on the very same bit of copper!

Problems have been highly infrequent are always dealt with promptly, courteously and knowledgeably. This is where the Xilo service really shines for me - the staff are *amazing* and never seem to tire of helping.

For a concrete example of this: I wanted to move from one broadband package to another so I raised a ticket at 18:08:32. At 18:09:45 Matt had responded. A /human/ response in 1 minute 13 seconds! After my follow-up reply the job was completed in under seven minutes and I was a very happy camper indeed.

In conclusion: you get what you pay for. The prices may not be the very cheapest but the service and product _is_ the very best. I would have no problems whatsoever in recommending them and I do not ever intend to move.

Can not recommend highly enough.

ATVB