ISP Reviews by NickA

Our previous ISP did not provide FTTP so I checked out all the ones listed on the OpenReach web site, I even had a spreadsheet to compare them. Unfortunately I could not find FTTP prices for a few (including BT) but I compared all the rest and Aquiss was very competetive. I was also concerned as the step from copper to fibre was a bit daunting as we needed to underground our supply and we are in a very rural area (no mobile reception) but Martin from Aquiss provided loads of help and support. Aquiss even helped with advice on suitable routers as we needed to replace an old one.
The installation from OpenReach was brilliant, largely due to the engineer (thanks Alex) and communication with Aquiss was seamless so everything went smoothly and quickly.
Fortunately I had purchased the router in good time and had it set up and ready to connect to the ONT. This is useful to know as OpenReach have to test the connection. The speed was exactly what we had signed up for.
Since then, speed has been perfect and meets all our needs.
Good communication regarding accounts - everything is extremely clear.
I look forward to the future without copper and Aquiss are developing the relevant services.