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The following page displays a list of all the broadband ISP reviews posted by NicoleAhmedUK (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by NicoleAhmedUK

 TalkTalk (Broadband Fixed Line)
Posted: 01st Feb, 2022    By: NicoleAhmedUK
Full Star Empty Star Empty Star Empty Star Empty Star
Bad customer service and extremely dodge mis-selling techniques used mid-contract with offers of "free upgrades" which are not free and extend your contract. 8 separate communications (1 a doorstep visit) about taking up free upgrade but there is no free FTTC to FTTP upgrade on the phone number they say to call. Phone and webchat is useless - they will only tell you to restart your router if you have issues. Customer services forum is better for support but takes days/weeks to resolve service issues and has software problems of its own. Routers have had known issues for a long time but fixes are not forthcoming - normal people with no technical expertise will not be able to navigate these things. Bad ISP for the vulnerable, sick or busy. I have reported to ICO and OfCOM

Time With Provider: 6 Years
Package Name: Fibre 65 FTTC
Value
Full Star Full Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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