I was rather nervous about joining one of the "Big Companies" as they seem to get generally poor press, however just over a year ago I joined Sky and I can not fault them. My first ISP was Tiscali who were absolutely terrible but being at the time new to the internet I thought the problems I was getting were normal and stupidly stayed with them for 3 years. After this I changed to Titan as they had very good reviews on this site. It was a pleasure to deal with them as they were a small company and I got to know the 2 lads on their helpline by name. However after about a year things started to go very wrong and though they tried they seemed unable to solve the drop outs and poor speeds. I then moved to Zen as they had a very good reputation who finally after 3 visits from Outreach solved my connection problem. I felt a bit guilty as they had been very professional but rather expensive and at the end of 2012 moved to Sky. I have absolutely no problems since.
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