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The following page displays a list of all the broadband ISP reviews posted by OllieG (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by OllieG

 uno (Broadband Fixed Line)
Posted: 24th Nov, 2021    By: OllieG
Full Star Full Star Full Star Full Star Full Star
I'll start this off by saying that I've been with Uno ever since their broadband segment was known as Xilo back in the day. It's been a long, long time!

I've only had issues twice during my entire subscription to their broadband service. Both of those issues were when I was nightowling a few days for work and OpenReach performed maintenance during the early hours of the morning. To be expected.

Both of those issues were reported and the team came back to me within minutes of submitting that ticket.

I recently upgraded to FTTP. This went ahead flawlessly, and I was connected on that very same day. I didn't notice any outage - I have the hardware to support a failover line, and my VDSL line was still active. I ceased that a month later without issue.

Just upgraded to 1000/115 which completed overnight. Ran a quick speedtest in the morning and it turns out they're overdelivering!

I'd recommend this ISP to anyone in a heartbeat, though the price does take some stomaching. You pay for the speed of the support and the quality of the line, and it shows.

TL;DR: Uno is a great, rapid, UK-based ISP with people I now know by name running support and NOC work. I won't mention them here, but if you do read this - Thank you for all the work you've done to help me!

I'd recommend this company to absolutely anyone. Thanks guys!

Time With Provider: 7 Years
Package Name: Fibre Direct 1000/115 (B)
Value
Full Star Full Star Full Star Full Star Empty Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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