I'm not going to write a long review.
Suffice to say that BT is a shambolic monolithic organisation that does not have the ability to notice individual customers let alone service them when they complain.
Their staff are rude, incompetent and do not care. They probably develop into this state through the example set by their management, who are truly a disgrace to honest hard-working people in the UK telecommunications industry.
Simply, avoid BT for telephone and broadband at all costs. I would not go back to them if they paid me £1000 a year to take the service. I am not exaggerating, and the potency of that statement will hopefully save someone who reads this from a lot of misery.
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