ISP Reviews by Saurav Samanta

Community Fibre sucks!
I would strongly recommend to stay as far away as possible from Community Fibre,
They the cake when it comes to terrible and unacceptable Customer Service. This company is a prime example of what NOT TO DO with your Customers.

Was moving houses and wanted to get connected in my new place with Community Fibre (had them on the previous address).
Since new account registration: 14 days, 20-30 calls, hours-long telephone conversations with various departments including escalation managers, 7 failed installation appointments later , I still do not have an internet connection. I tried explaining multiple times that I work from my home and my IT job requires that I have a stable fast internet connection as my livelyhood depends on it, but to no avail.

My latest conversation was yesterday with an escalation manager who committed that it will be done today. What do