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Community Fibre Reviews

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3 Reviews
Value
Speed
Support
Services
Posted: 16th May, 2020    By: malamutewolfdog
At time of writing 50Mbps is £20 and 150Mbps is £25 per month, making the latter superb value. They offer 1Gbps but the kit they send you can work up to 10Gbps so they have decided to do things properly with a single slim bidirectional fibre through the wall into a compact white faceplate with Angle Polished connectors (the most reliable) and a service that gives you the full speed up as well as down (compared to ADSL or Virgin, who give you 6Mbps up with 100Mbps down!)
The installer who visited came back very soon out of hours when the initial install was unable to activate because mine was the first flat to bring online in this building and was friendly and helpful, as well as the support staff who answer the phone.

1 millisecond avg ping to Google and a reliable service have meant that I have not looked back since abandoning BT (purely due to pricing) and then Virgin because they suck in nearly every way - including their cable modem being a detectable source of EMI/RFI, which the Community Fibre kit doesn't come close to matching, partly due to optical fibre being essentially a non-conductor of electricity.

Shame it's only available in London at time of writing and one day they'll probably get bought by some venture capital nasty and go downhill, but for now I get service that is very hard to complain about!

Time With Provider: 6 Months
Package Name: 150Mbps ULTRAFAST
Value
Speed
Support
Services
Posted: 07th Jun, 2017    By: madaraka
I think your service has been amazing! I pay for 100kbs. I have regularly had much faster than this. The value you offer is extraordinary. When I told B.T. I was cancelling their service, they told me not to believe it. They said that they could not nearly match your price and that I was certain to get much less than 100kbs if I went for such a cheap deal. In fact, I know your speeds have often be a lot faster than the 100Mbps you promise (often about 250Mbps).

The woman who installed the modem was lovely and did a great job. And since then every contact with you has been perfect. I will miss the service, the speed and the price when I move my new flat.

It is so nice to have all your expectations exceeded.

Time With Provider:
Package Name:
Value
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Posted: 29th Nov, 2016    By: jimleven

Just switched to Community Fibre. What a change. Instead of waiting for hours to speak on the phone with someone in the Philippines who doesn't really speak English, I got patient personal help (which I really need because of ill health) to get my broadband and associated Vonage phone up and running. Big Citation to Luther Kitchener, the CF rep who helped me through it all. It would be nice if it always went like this

Time With Provider:
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