ISP Reviews by steedsofwar

I've had a few problems with my line, (which i've deleted the list from this post, as it didn't reflect correctly, one side of the story ;/). Initially i felt Xilo were slow to answer my questions, however after my review Matt from support contacted me to go over any and all issues.

He explained all the issues i raised, and cleared up and misunderstandings. Which is exactly what i wanted, at the same time i should have been a little more clearer than i was when asking the questions in the tickets. What impressed me was the time he took to explain all the issues i raised, and the fact he asked how i can help them improve!!

Even though my line still has an issue that i'm working through with Xilo, the support has been great! Even though it's sounding more and more like a BT issue.

10 out of 10! Only reason i give the speed a 1 is because i don't know what my speeds are going to be, due to the above mentioned line issue :(