ISP Reviews by TheKnow

Okay firstly a bit of background

--BEGIN BACKGROUND--
1) AOL dial-up (not my choice, would never go back)
2) Pipex 512KB Broadband (My first broadband, not bad, reliable service)
3) Nildram 2MB Broadband (Much better speed, much better service)

((Moved House))

4) BT 2MB Broadband (Not my choice, quite slow)
5) Tiscali 2MB-8MB Broadband (Cheap Broadband package, was never setup right, couldn't change anything, service desk very bad, would not recommend, would never go back)

((Moved House))

6) O2 up to 8MB (currently going through the setup)
--END BACKGROUND--

I have to say i went with O2 because my line only supports 2MB and i needed a cheap broadband provider, as i've got an O2 mobile contract it seemed like the right choice (currently only £7.50 if you have a O2 mobile number)

I have to say so far it is excellent!!

20/11/2008 - requested broadband be setup, provided mobile number and email address

recieved confirmation by both email and txt that the order was recieved and i could monitor the progress online

i thought, very funny i don't have the internet yet

they also email you updates and also txt them to you, every so often you are sms'ed updates, its great!!

then when they send your router out to you, you also get a txt from the delivery company saying when the item will be delived

i have to say so far they have been great

i will try and keep this updated

--UPDATE BEGIN--
24/11/2008
Just had my router delivered today, it arrived when o2 said that it would and also before work as well so that i didn't then have to go and pick it up from the deliverers

Just another quick note:

I sent O2 3 support emails on Friday 21st at 3PM, they replied all 3 in one hour!!!

Very impressed so far
--UPDATE END--