ISP Reviews by zcobb

In a modern city - Coventry - it is costing my mum £20 per month to get less than 1.5Mbps connectivity from TalkTalk, that's one point five, which is arguably not enough to run a modern application like Office 365 safely and securely on a modern OS like Windows 10. This sad state of affairs has persisted for years. And every few years the price of her package - which includes a landline number - has crept up. So I have engaged in multiple rounds of essentially fruitless calls with TalkTalk - where ill-informed operatives act like more than 1.5Mbps is possible. It clearly is not.

Now, I could get mum a 4G hotspot that delivers 30Mbps, but she stills feels she needs her landline number that she has had for 20 years. So the 4G cost would be on top of keeping a landline.

This dismal state of affairs is apparently the result of regulation that penalizes certain parts of every neighborhood based on distance from some switch box. I live 400 yards away from mum, and for £43 per month I regularly get over 150Mbps with Virgin Media (not as fast as I pay for, but 100X the TalkTalk mum pays £20 for).

I don't know how culpable TalkTalk is in all this, but they are charging far too much money for a service that is close to unusable.