I've just got FTTC locally in our area after a two year wait. I had a really good relationship with Fast who provided me with great customer service and support throughout my time with them. But they couldn't match e cost of the AAISP package so I switched.

Signing up was easy.. A quick call helped decide on which particular option was best for our probable use.

A few days later the new router arrived preconfigured with a useful little card attached to the bottom with our details No fuss.

The BT Openreach install was ordered and occurred on time and I got regular text updates on progress. A quick call to support to just make. Sure it was all ok and again some text updates to tell me the order was all complete.

Billing is equally straigtforward with really clear invoicing.

We've now been using it a couple of weeks and the speeds are excellent even on wifi.

Simple, straightforward with really helpful services that are spot on. Believe the ratings.